Do I need to setup an appointment? Do you take
We believe that finding and renting the perfect apartment at
Pleasant Woods should be easy – and because of that, no appointment
is necessary to tour our apartment community. However, we encourage
you to call ahead and schedule an appointment so we can assist you
as soon as you arrive. If you do decide to stop by without an
appointment, please arrive no later than one hour prior to closing
if you would like to tour the property. Everyone over 18 must
have a valid photo ID to tour the property.
Why do your prices have ranges? Why do your prices change
Our pricing incorporates many different elements including the
amenities specific to each apartment, the desired move-in date,
desired lease term and recent demand and supply statistics. The
pricing range you see depends on the lease term you choose. In
general, the longer the lease term, the lower the price, although
there can be specific exceptions. There are many factors that go
into pricing. Most importantly, we consider the quality of the
competing communities including age, size of apartments, quantity
and quality of apartment features and community amenities and the
quality of service provided. We monitor our competitor’s pricing
and are confident we offer a fair price given all of these
differences. When you stop by for a tour we can provide you with
price quotes on specific apartments based on these factors.
These quotes are good for 24 hours. If you have specific
questions, please do not hesitate to ask your Leasing Consultant.
We work very hard to be fair to everyone given all of these
What is the application fee and is it
The application fee is $50 per person. If you are a married
couple it is just $50 for the joint application. The $50
application fee is non-refundable.
Can I complete an application online? Where is the
online lease form?
Yes, you can complete an application online! You will find
the “apply online” tab on our website, at the top of the page.
What utilities are residents responsible for?
Residents are responsible for electric and water/refuse
service. Electric service must be set up through Entergy
Arkansas prior to move-in. The water/refuse service is a
monthly flat fee to include with your rent: $31 for a one
bedroom apartment, $36 for a two-bedroom.
Am I required to have Renter’s Insurance?
Do you offer furnished apartments?
For the benefit and protection of all residents, there is financial
responsibility requirement in which you must have insurance
protection during the term of your lease agreement. As such,
you must provide evidence of personal liability insurance with
limits of liability in an amount not less than $100,000 per
occurrence. To assist you in meeting this requirement, we
have a program with an independent insurance carrier from which you
can choose to obtain renter’s insurance. Through this
program, all our residents are pre-approved for ePremium Plan
renter’s insurance which offers high-quality, low-cost coverage
with products that are designed specifically for residents of
professionally-managed apartment communities. To sign-up for a
policy with ePremium you can go online at
utilize the link on our home page. You can satisfy your
financial responsibility requirement and obtain renter’s insurance
through this program, or you may choose to secure coverage on your
We have one furnished apartment. You can contact the leasing
office for prices. We’ve also formed relationships with
several furniture rental companies that can make your new apartment
home feel like, well home. For more details, please contact the
What school district are you in? What are the
We are in the Little Rock School District. The schools are
Fulbright Elementary School, Forest Heights Middle School, and Hall
Lease and Community Questions
Is my security deposit totally refundable?
Yes, provided the lease agreement has been fulfilled and the
apartment is left clean and free of any damages. A 60 day, paid,
written notice is also required before move-out. Any final
balances due are deducted from the security deposit before being
When is my rent payment due?
Rent is always due on the first of the month.
What day of the month am I liable for a late
Rent is always due on the first and a $25.00 late charge is
assessed on the sixth (6th
) of the month with $10
accrued per day till paid in full. All payments must be
received no later than the close of business on the 5th
to avoid late charges.
Will you accept electronic payments from my
Rent is accepted by credit card, debit card, personal check,
cashier's check or at Money Gram locations. In order to make
an electronic payment you must enroll in our online services.
You will need your resident code in order to do this. Any of
the office or leasing staff can assist you with obtaining your
code. Once enrolled, you may schedule a monthly recurring
payment to be deducted from your checking account or charged to
your credit card or debit card.
Is there a place where I can pay my rent after office
The fastest and most convenient way to pay your rent is
electronically through our online system. We do have a rent
drop by the front door of the clubhouse where residents can leave a
personal check or cashier's check. We do not under any
circumstances accept cash or money orders.
Who do I write the rent checks out to?
You can make checks and cashier’s checks payable to Pleasant Woods
Apartments. We do not under any circumstances accept cash or
What kind of pets do you allow? How many pets may I
Cats and dogs are allowed. We do have a few restricted breeds
which include Rottweiler, Dobermans, Chows, Pit Bulls,
Akitas, and German Shepherds. These breeds or any mixture of
are not allowed.
You may have up to (2) pets per
Are there any deposits, special fees, or monthly charges to
have a pet? What are rules regarding pets?
A $150 non-refundable fee along with a $500 pet deposit is
required. Through our preferred renters insurance provider,
we also offer pet renters insurance. For only $18 per year
you can obtain $500 of pet damage coverage and then the $500 pet
deposit is not required. There is also a monthly pet rent of
$10 pet. Pet owners are required to pick up after their pets.
To maintain the look and safety of the community, residents who do
not pick up after their pets can and will be charged a $50.00
fee. Pets must be on a leash at all times and cannot be left
outside on patios or balconies unattended.
If I get a job transfer, can I break the
Yes, if the lease buy-out fee has been paid. The 60 day paid
written notice is still required as well. If you need to
break your lease for any reason please come in and meet with the
Manager to get a total of all the fees required in writing.
How can I refer a friend?
If Pleasant Woods is just your style, chances are your friends will
feel just as at home here as you do. Simply have your friend
mention you referred them on their first visit to Pleasant
Woods. You may also call, email or drop by your the leasing
office to recommend a friend or learn more about Pleasant Woods
resident referral program.
If something needs to be repaired in my apartment, how do I
You may call the office, send an e-mail, or leave a message with
the answering service. You may also submit work orders online
if you are enrolled in our online services. You will need
your resident code in order to do this. Any of the office or
leasing staff can assist you with obtaining your code.
There is a person who might be staying with me for a while,
is that permitted by the lease?
Yes, if someone is temporarily staying with you for 14 days or less
just let the office know. If someone is permanently staying with
you, they need to fill out an application and go through the
I have a motorcycle, where can I park it?
Motorcycles may be parked in any regular parking space. They cannot
be parked on patios, on sidewalks, breezeways, or common areas.
I will be moving out. What do I need to
Pleasant Woods requires a 60 day written notice, which you are
responsible through, prior to move-out. This is required
regardless if the lease is ending or you are breaking your lease
early. If you need to move-out at the end of your lease term,
please remember to come in 60 days prior to the lease expiring to
provide your written notice.
My children live with me in the summer; do I need to notify
your office when they arrive?
Yes, it is always a good idea to let the office staffs know of any
guests that will be here for extended visits.
Do you have cable services?
Yes, we are partners with Comcast Cable and can assist you with
getting your cable, internet, and phone services set up at the time
you complete the application. Please see a leasing consultant
for more details.
Do you allow satellite dishes?
We do allow satellite dishes with prior approval from Pleasant
Woods management. There are a few requirements and guidelines
for installing the equipment. If you are interested in
getting satellite cable service please stop by the leasing office
for more specific requirements for your building and location prior
Can I grill on property?
Little Rock City Fire Code states: “It shall be unlawful
and a misdemeanor offense for any person to operate any charcoal,
electric or gas grill, or any other electric or open flame device,
on combustible balconies, or within ten (10) feet of combustible
All grills must be placed and used a
minimum of 10 feet away from any building or wooden
I’m locked out of my apartment. What do I
If you are locked out during business hours, you can come to the
office to be let back in your apartment. If you are locked
out after hours you can call emergency service line for the
courtesy officer to let you back in. Please note, there is a
$50.00 charge for afterhours lockouts due at the time of service
payable by check or cashier’s check. No cash is
accepted. We will need to verify that you are on the lease
with a photo ID or by verifying personal information in the
I’ve lost my apartment and/or mailbox keys. What do I
do? What if I want my locks changed?
If you lose your key during business hours, you can come to the
office to be let back in your apartment. If you lose your key
after hours you can call emergency maintenance to let you back
in. Please note, there is a $50.00 charge for afterhour’s
lockouts due at the time of service payable by check or cashier’s
check. No cash is accepted. There is also a $5.00
charge to purchase a new key. If you would like the locks
completely changed out there is a $25.00 lock change charge for new
keys and lock installation which due before the work is
completed. We will need to verify that you are on the lease
with a photo ID or by verifying personal information in the
Where do I register to vote?
You should be able to register to vote at most local State Revenue
Department Offices. You may also check out the online
Arkansas Secretary of State: Voter Registration